FAQ
FAQ – Yoontoons' Merch Shop
What happened with your channel?
Recently my entire channel got demonetized! So I decided to open my store again. I'll only be selling stickers and original pen drawings hand drawn and signed by me!
Can I cancel or change my order?
No, we cannot cancel orders so please make sure you're happy with it!
🚚 Shipping
How much is shipping?
For items shipped by Yoontoons (me):
- U.S. shipping: $1 flat rate
- International shipping: $3 flat rate
(For future merch that aren't flat in an envelope, shipping will cost more)
How long does shipping take once sent?
- Yoontoons merch
U.S.: 7–14 business days
International: 10–30 business days
Please note: buyers are responsible for any customs or import fees.
Do you ship internationally?
Yes! I ship to most countries. However, some locations with frequent customs issues or high loss rates may be restricted at checkout.
🎁 Refunds / Order Issues
I hope you understand that all purchases are FINAL SALE. Please make sure you’re happy with your order before checking out!
However, if there are any problems with your order—such as incorrect or missing items—please contact me within 14 days of delivery, and I’ll be happy to help make it right.
📩 For merch items (keychains, stickers, standees, posters):
yoontoons.shop@gmail.com
📩 For apparel orders (shirts, hoodies):
support@tee-zr.com
Is the drawings really signed?
Yes! Each drawing is hand-signed by Yoontoons (me) on the front, making each one a unique part of my debut.
💌 Contact Info
- For general merch questions (keychains, stickers, etc.):
yoontoons.shop@gmail.com
Thank you for supporting my debut! Every order truly means a lot. ❤️